Pay My Consumers Energy Bill

Are you looking to make your Consumers Energy Bill payment? You may be new to Consumers Energy or would you like to find out more about them and their services. Learn about billing payment, view your billing history, and contact information.

Click Here to Login or Make Your Payment Now

Pay online 

To make your Consumers Energy bill payment online click the green “Online Payment” button above to login, register, view your bill or manage your account online. Complete the prompts for how to manage online payments by entering your User ID. Enter information about your card details including the three-digit Card verification Value (CVV) This information is found on the back side of your debit or credit card. The American Express-branded card will display the CVV with four digits on the card’s back. Click the Confirm button and review your payment details. On your screen, confirmation that your payment was submitted will be displayed.

Consumers Energy offers its customers the ability to pay online through its Internet member platform. This platform allows you to set up regular payments from your checking or credit card (Direct Deposits), PayPal, personal check and money order. You can also make one-off payments online by credit card using any device: your laptop, your PC at home, or your mobile phone. Online, you can check your monthly bills and set up alerts to see your account balance. Yes it’s easy to change your policy, too! You can sign in to your policy 24/7 to change addresses, pay bills, and more.

Click here to register for a Consumers Energy account and start making payments. here,  enter your street address, phone number and account number, and follow the prompts to register.

Go Paperless!

Sign up to receive paperless payments for your Consumers Energy bills Click hereEnter your User ID and password to access your account. To access your account, enter your User ID. To manage your account more conveniently and safely, use the paperless option.

Pay by phone: Call 1-866-329-99593

Consumers Energy offers a phone system for making payments. To make a payment over the phone, call Customer Contact at 1-866-329-9593. Be sure to have your Consumers Energy account number and billing account number on hand. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number. Call between (M-F, 7 a.m. – 6 p.m.; Sat, 8 a.m. – 2 p.m.).

Address for Consumers Energy Billing:

You would like to mail a claim or payment? Include the policy number on your check and make it payable to the company name found on the Payment Remittance portion of your bill, and mail to:

Electronic Bill Payments and Bill Payments

Consumers Energy Payment Center

P.O. P.O.Box 740309

Cincinnati, OH 45274-0309

Locate a Consumers Energy Agent near You!

Go to on the map to find a nearby payment location.

Consumers Energy Customer Services:

Call Customer Service at 1-800-477-5050 for general inquiries. Visit can ask any questions.

View past bills:

Consumers Energy online accounts let you view your past history after you log in. Click Here? access your User ID, enter your password. To make payments, you can view your billing history at any time from your account.

Find out more about Consumers Energy

Consumers Energy provides electric service to 1.8 million customers and natural gas service to 1.7 million customers in Michigan’s Lower Peninsula. They service more than 6,000,000 Michiganders in 68 Counties. Consumers Energy has been serving the community for 130 years.

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