Pay your Hawaiian Telcom bill online, by phone, or by mail.

Seeking to make your Hawaiian Telcom invoice fee? Or are you new to Hawaiian Telcom and wish to study extra concerning the firm and their companies? Discover out about invoice fee, viewing your billing historical past and normal contact data.

Click Here to Login or Make Your Payment Now

Pay On-line: 

Hawaiian Telcom permits prospects to make funds on-line by way of its Web member platform. This platform can be utilized to arrange common scheduled funds out of your checking account or bank card (Direct Debits) and to make one off funds by bank card by way of any machine; your laptop computer, PC at dwelling or your cell phone. You too can verify and handle month-to-month payments on-line.  You may even arrange common alerts to get your account stability. Merely click on the inexperienced “On-line Cost” button and check in to your account, or register to get entry to make funds.

Go to to make one-time funds from a bank card or checking account. A $3.95 transaction price will apply.

As soon as you’re on the fee website, click on the Proceed button. Choose to have your fee deducted out of your credit score or debit card, or checking account and enter your private billing data; and click on the Proceed button. Full the prompts asking you on your card particulars, together with the three-digit Card Verification Worth (CVV). This seems on the again of your credit score or debit card. In case you have an American Specific-branded card, the CVV may have 4 digits and can seem on the entrance of the cardboard. Verify the fee particulars and click on the Verify button to course of your fee. Affirmation that your fee has been submitted will seem in your display screen.

Pay by Cellphone:

Hawaiian Telcom operates an automatic telephone system permitting you to make funds. Have your billing account quantity dwelling telephone quantity prepared or the telephone quantity related along with your Hawaiian Telcom account. If you’re utilizing a credit score or debit card, you must give your card quantity and expiration date; if you wish to pay with a checking or financial savings account, you’ll want to produce your account quantity and your financial institution routing quantity. Observe the automated prompts to pay your invoice by telephone.

Name (855) 748-1077, enter your 15-digit account quantity and 5-digit billing zip code.

Be aware – A $3.95 transaction price will apply.

Making a one-time fee on-line:

In case you have forgotten to verify your account, missed a direct debit fee or are nonetheless ready on your computerized month-to-month funds to be arrange, you may make a one-time fee on-line at You may pay by bank card or with a financial savings or checking account. Signal into your on-line account and click on the Pay early button or the Pay now hyperlink on the prime of the web page. Select from the choices Pay whole stability due, Pay late stability, or Pay upfront.

-Be aware – there’s a $1.95 residential price, or $3.95 enterprise price for this service.

Pay by Mail:

Ship a verify or cash order to “P.O. Field 30770, Honolulu, HI 96820-0770”. Embrace your remittance slip and 15-digit account quantity in your verify or cash order to make sure correct credit score to your account.

Hawaiian Telcom Headquarters

1177 Bishop Avenue

Honolulu, HI 96813

Hawaiian Telcom Buyer Service:

Hawaiian Telcom customer support is offered via your on-line account or by calling the next numbers:

For residential prospects, please name 808-643-3456

For enterprise prospects, please name 808-643-4411

Buyer Service and Billing Inquiries:


(877) 482-2211 – Toll Free

Mon – Fri 7: 30am – 5: 30pm; Sat 8: 00am – 5: 30pm

Web & Cellphone

Mon – Fri 7: 30am – 5: 30pm

Cell Cellphone Service


Mon – Fri 8: 00am – 5: 00p Technical Assist


Out there 24 hours

Continuously Requested Questions concerning billing:

Go to the next hyperlink to seek out solutions to billing questions:

Extra Hawaiian Telcom Info

Contact an Agent in Particular person:

Need to pay in individual? Go to any First Hawaiian Financial institution Department to talk to an agent. Carry your fee stub and pay by money or verify. A $1.00 service price will apply.

Join Auto Pay:

It can save you time and keep away from the effort of paying your invoice every month should you select to enroll in Hawaiian Telcom’s Computerized Invoice Pay (recurring fee). Register as a brand new person for Business Online Billing, or full and signal the shape on the again of the remittance slip.

There are not any service charges related to registering for an account. It’s free, easy, and quick. Go to and join this beneficial characteristic!

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